This guide explains that you must tax your car in your name before driving it, as the seller cannot do this. You can tax your car online via the DVLA website or by phone. Note that electric vehicles will require road tax from April 2025. The V5C logbook is typically sent within six weeks, and the DVLA can be contacted for updates or delays.
Here you’ll find useful information on:
● Will my car be taxed when I get it?
● How do I tax my car?
● When will I receive the V5 logbook for my car?
Will my car be taxed when I get it?
No, we can’t tax the car for you—you’ll need to tax it in your name before driving it on the road.
How do I tax my car?
Online:
1️⃣ Visit the DVLA website - https://www.gov.uk/vehicle-tax
2️⃣ Answer “No” when asked if you have a tax reminder letter (V11)
3️⃣ Select “V5C/2 new keeper supplement (green slip)”
4️⃣ Enter your details: Vehicle registration number and 12‑digit V5 ref number (from the email “What happens now your order’s confirmed?”)
5️⃣ Choose how to pay and complete your payment
By phone:
Prefer to call? You can use the DVLA’s automated service by calling 0300 123 4321
⚠️ Important information:
- Electric vehicles are no longer exempt from road tax from 1 April 2025.
- The 12-digit V5 reference number is only valid up to and including the day of delivery or collection. After this date, the DVLA will issue a new V5C in your name and the reference number will change.
When will I receive the V5 logbook for my car?
The DVLA usually sends your V5C logbook within six weeks.
- Phone: 0300 790 6802 (Monday to Friday, 8am to 7pm; Saturday, 8am to 2pm)
- Online: https://www.gov.uk/contact-the-dvla
The DVLA will be able to provide an update on your V5C and help resolve any delays.