Contact cinch to update your email or home address. Reset forgotten passwords through ; the link is valid for 24 hours. Delete your account in the app via Settings, Delete my Profile, and Confirm. Deletion is irreversible and removes favourites, personal details, and order history.
How do I update my email address?
If you need to update your email address on your cinch account or you no longer have access to your email address in your cinch account, please get in contact with us and we'll be happy to help.
How do I update my home address?
If you need to update your home address, the best way would be to please get in contact with us and we'll be happy to help.
I've forgotten my password, how do I update it?
If you've forgotten your password, simply log in to My Profile and enter the email address associated with your account. You'll then be given the option to reset your password.
Select send reset password link, and we'll email you a link to create a new password. The link will be valid for 24 hours.
If you can't see the email in your inbox, please check your spam or junk folder.
How do I delete my cinch account in the app?
To delete your cinch account from the app, simply follow the below steps:
- Log into the cinch app on Android or iOS
- Enter the settings menu by tapping the cog icon in the top right-hand corner of the home page
- Tap Delete my Profile
- Tap CONFIRM
⚠️ Important: Please note deleting your cinch account is irreversible. We will delete your favourited cars, personal details and order history.