Here you'll find useful information on:
● Why was my finance application declined?
● Can cinch tell me why my application was declined?
● Can I apply again?
● Who can help me understand my credit profile?
Why was my finance application declined?
Finance applications are assessed by lenders using a range of information, including:
✔️ Credit history
✔️ Affordability assessments
✔️ Existing financial commitments
✔️ Information provided as part of your application
Unfortunately, not all applications are approved.
Can cinch tell me why my application was declined?
Unfortunately, no. Finance applications are assessed independently by the lender, and they don't share the specific reasons for a decline with us.
Because of this, we're unable to see or provide any additional information about the lender's decision.
If you'd like to better understand the factors that may have affected your application, we recommend checking your credit report or contacting a credit reference agency, such as Experian, for further guidance.
Can I apply again?
✅ Yes, but we recommend understanding what may have affected your application first.
Submitting another application could result in an additional credit search, so it's worth checking your information carefully before reapplying.
You may wish to review:
✔️ Your address history
✔️ Employment information
✔️ Income details
✔️ Any recent changes to your financial circumstances
Who can help me understand my credit profile?
If you'd like to learn more about your credit history or the factors that may have affected your application, we recommend contacting Experian.
📞 0115 828 6738
🕒 Monday to Friday, 9am to 5pm
You can also access your credit report using the Experian app or website.