Why do you charge a delivery/ collection fee?
Our delivery and collection fees help us keep everything running smoothly behind the scenes, so you can enjoy a simple, hassle-free experience every time.
We’re all about giving you choice and flexibility, which is why we offer a range of delivery and collection options. Whether you prefer to have your order brought to your door or pick it up at a time that suits you, the fee helps make sure we can provide the reliable, convenient service you expect.
Why do you charge an admin fee?
The £99 admin fee powers your faff-free customer experience, including administration costs associated with processing your car.
What's the relationship between cinch and Marshall?
cinch and Marshall Motor Group are both part of Constellation Automotive Group.
Together, we provide:
✔️ New car sales (such as BYD)
✔️ Used car sales (you'll see these referred to as cinch at Marshall cars at some stores)
✔️ Car servicing through cinchServicing
As a customer, you benefit from the experience and nationwide network of both.