Our Commitment to Fair Treatment and Support Under the FCA’s Consumer Duty
As an organisation, we are committed to ensuring our customers receive good consumer outcomes in line with the FCA’s Consumer Duty.
The Consumer Duty means you should receive clear and understandable communications, products and services that meet your needs and offer fair value, and the customer support you need, when you need it.
If you require any additional support during your purchase, please visit our links page, which provides details of organisations that can offer further guidance and assistance.
If at any time you feel you have not received the information or support you expected from us, please contact us using the address or telephone number provided here.