Can I change my delivery or collection date or time?
✅ Yes! If you want to rearrange to a later date, get in touch and we’ll do our best to help.
💬 Live Chat – Click the chat icon on our website
📩 Enquiry form – Fill out a quick enquiry form, and we’ll be in touch
📞 Give us a call – Prefer to talk to us? Call on 0333 015 4101
If your scheduled delivery or collection is within 72 hours, changes may not be possible.
What happens if my delivery or collection is delayed?
We aim to keep everything on time, but delays can occasionally happen.
Delivery delays - we’ll contact you by phone or email and rearrange as soon as possible
Collection delays - we’ll get in touch with a new time slot and agree next steps