Here you'll find useful information on:
● What documents will I receive when I buy a car from cinch?
● When will I receive my V5C logbook?
● Will I receive service history information?
● Will I receive warranty documents?
What documents will I receive when I buy a car from cinch?
When you receive your car, we'll provide all the documentation you need to get started.
Depending on your purchase, this may include:
✔️ Vehicle handover documents
✔️ Warranty information
✔️ Finance documents (if applicable)
✔️ Service history information (where available)
When will I receive my V5C logbook?
The DVLA will usually send your V5C logbook directly to you within six weeks of your car being delivered or collected.
We'll notify the DVLA that you're the new keeper after you've received your car.
Will I receive service history information?
✅ Yes. We'll email a copy of any available service history information within 48 hours of delivery or collection.
You can also view any available service history on the vehicle listing before you buy.
Will I receive warranty documents?
✅ Yes. Every cinch car comes with a complimentary 3-month warranty.
Your warranty information will be provided when you receive your car, and full terms and conditions are available on our website.
If you've purchased any additional protection products, you'll receive separate policy documentation from the relevant provider.