All cinch cars are thoroughly checked in line with our quality standards.
If you spot something unexpected at delivery or collection:
✔️ Let your cinch handover specialist know straight away
✔️ Alternatively, you can raise the issue with our Customer Service team through ‘My Profile’ and select Report a problem
If you're unhappy with the car at the point of delivery or collection, you're under no obligation to accept it. We'll take the car back and discuss the next steps with you.
⚠️ Important: All cinch cars come with a 14-day money-back guarantee, giving you extra peace of mind after purchase.