You can change your delivery or collection date, switch between delivery and collection by contacting us promptly via Live Chat, online enquiry, or phone. Changes may not be possible within 72 hours of the scheduled time, so contact us as soon as possible.
✅ Yes! If you'd like to change your delivery or collection date we'll do our best to help.
Please get in touch with us as soon as possible on one of the below methods:
📞 Call us on 0333 015 4101 or start a live chat.
🕒 Monday to Friday: 8am to 6pm. Saturday: 9am to 5pm. Sunday: 10am-4pm.
📩 Or fill out an online form here and we'll be in touch.
⚠️ Important information:
- If your scheduled delivery or collection is due within the next 72 hours, or you've ordered on finance we may not be able to make any changes. We recommend contacting us as soon as possible to discuss your options.
- We understand plans can change, but unfortunately we're unable to amend the delivery option once an order has been placed. If you've selected home delivery, we can't change it to collection, and if you've selected collection, we can't switch it to home delivery.