When will my new car be ready?

Most new cars listed on cinch are already in stock at Marshall locations.

You’ll usually be able to collect once:

✔️ Paperwork is complete
✔️ Payment or finance is approved
✔️ The dealership has prepared the car

If a car has a longer lead time, or you've ordered a car to order the Marshall team will let you know when it's ready for collection

Who should I contact about my order?

For cancellations, returns, issues, or complaints, contact the Marshall dealership that supplied your car.

They handle:

✔️ Sales
✔️ Aftercare
✔️ Returns
✔️ Complaints

cinch isn’t able to review or resolve issues with new‑car purchases managed by Marshall.