The EV charger isn’t working. What can I do?
Here are some common issues and quick fixes:
✔️ Check charging schedules – Your car may be set to charge at specific times
✔️ Check dashboard settings – Location-based charging settings can block charging
✔️ Lock your car – Some EVs won’t charge unless locked
✔️ Step away from the car – Unlocking can sometimes stop charging
✔️ Reset your dashboard – This may help the car detect the cable
✔️ Push the cable firmly in – Especially for DC chargers, until it registers
📞 Still not working? Contact the charger provider directly – their number will be shown in the cinchCharge app.