Cooling-off period
All cinchCover products come with a 30-day cooling-off period, which starts from:
- The start date on your policy schedule, or
- The date you receive your terms and conditions (whichever is later)
If you cancel within this period and haven’t made any claims, you’ll get a full refund for any payments made.
Cancelling after the cooling-off period
- You can cancel your cinchCover at any time without a cancellation fee
- Any refunds will be subject to the terms and conditions of your policy, and no further payments will be taken
How to cancel online via Vehicle Care:
- Visit Vehicle Care by Assurant and log in
- First-time users will need to create an account
- If you’ve used Vehicle Care before, log in with your existing details
- Once logged in, submit a ‘Contact Us’ request to cancel your plan
Alternatively, you can contact Assurant directly:
📞 Give them a call - Prefer to talk? Call them on 0333 220 6622. They're open Monday to Friday from 9am to 5pm and are happy to help.
📧 Email - Send an email to cinchcover.warranty@assurant.com, and they'll send a response as soon as possible.